Privacy Policy

Personal Information

We collect personal information that you provide to us directly, such as when you make a reservation, sign up for poker nights, or contact us.

• Name, email address, phone number, and postal address.
• Date of birth to verify you are 21 or older for poker room access.
• Payment information for restaurant bills, processed securely by third-party providers.
• Any other information you choose to provide in communications.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information.

• IP address, browser type, device information, and operating system.
• Pages visited, time spent on pages, and referring URLs.
• Cookies and similar technologies. See our Cookie Policy for more detail.

Primary Purposes

We use your personal information to operate our venue and provide our services, including offline poker, restaurant dining, and events.

1. To manage reservations for the restaurant and poker tables.
2. To verify age for entry to the poker room and card lounge.
3. To communicate with you about events, poker nights, and promotions, with your consent.
4. To process payments for restaurant services.
5. To improve our website and services through analytics.

Legal Basis

We process personal information based on consent, contractual necessity, and legitimate interests.

• Consent: for marketing communications and optional features.
• Contractual necessity: to fulfill reservations and service requests.
• Legitimate interests: to improve our services and ensure security.

These practices align with the Australian Privacy Principles.

Third-Party Service Providers

We may share personal information with trusted third-party service providers who assist us in operating our business.

• Payment processors for restaurant transactions.
• Email and marketing platforms for communications.
• Analytics providers for website usage data.

These providers are contractually obligated to protect your information and use it only for the services they provide. No financial outcomes are involved in these disclosures.

Legal Requirements

We may disclose personal information if required by law or to protect our rights.

• In response to a valid legal request from authorities.
• To enforce our terms and conditions.
• To protect the safety and security of our guests and staff.

Any such disclosure will comply with Australian law.

Security Measures

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, or disclosure.

• Encryption of data in transit and at rest where applicable.
• Access controls limiting personal information to authorized staff.
• Regular review of our security practices.

Retention Period

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

• Reservation and transaction records may be kept for tax and legal compliance.
• Marketing preferences are retained until you opt out.
• After the retention period, information is securely deleted or anonymized.

Australian tax and legal requirements may affect retention periods.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.

• Contact us using the details below to make a request.
• We will respond within a reasonable timeframe as required by law.
• We may need to verify your identity before processing your request.

You can reach us at [email protected].

Opt-Out and Deletion

You can opt out of marketing communications at any time and request deletion of your personal information where applicable.

• Use the unsubscribe link in any marketing email.
• Contact us to request deletion; we will comply unless we have a legal obligation to retain the information.
• You may also disable cookies through your browser settings. See our Cookie Policy.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

• Essential cookies are necessary for the website to function.
• Analytics cookies help us understand how visitors use the site.
• You can manage cookie preferences through your browser settings.

For more details, please see our Cookie Policy.

We do not typically transfer personal information outside Australia. However, some third-party service providers may store data on servers located overseas.

If such transfers occur, we take reasonable steps to ensure the information is protected in accordance with Australian privacy laws, including Australian Privacy Principle 8. By using our services, you consent to such transfers where necessary.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

• The updated policy will be posted on this page with a new effective date.
• We will notify you of material changes via email or a prominent notice on our website.
• Your continued use of our services after changes constitutes acceptance of the updated policy.

The current policy is effective as of 14 September 2026.